![]() ![]() Run the downloaded file and follow the prompts and turn on or plug in the printer when prompted. Once downloaded, unplug or turn off the printer. Click to expand the Software-Utility section and download the HP OfficeJet Pro 8710 All-in-One Print and Scan Driver and Accessories. Once on the HP website, make sure to select your correct operating system at the top of the page. We can always continue to work on your solution through messaging.įirst, delete the printer in printers and devices and then uninstall all related drivers and software in the control panel-programs and software section. ![]() They are optional and do carry an additional charge. These offers are automatically generated by the system, not by me. *Please note: You may see offers for Premium Services pop up. I am happy to assist you and will do my best to resolve it for you quickly. My name is***** am sorry that you are experiencing this issue with your HP printer. ![]() Thank you for using JustAnswer, an independent question and answer portal. ![]()
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